Patient Centered Medical Home Progress
The Patient Centered Medical Home is a model of care that puts patients at the forefront of care. PCMHs build better relationships between people and their clinical care teams. Research shows that they improve quality, the patient experience and staff satisfaction, while reducing health care costs.
There are several patient centered medical home (PCMH) recognition entities to choose from. In Nevada, the health centers have all selected the National Committee for Quality Assurance (NCQA). NCQA now has a fourth version of their standards available. This PCMH 2017 version is what health centers will utilize for their next renewal or for a practice site not previously recognized. The current 2017 version requires annual reporting for various criteria including activities around care management of high-risk patient population groups, monitoring of patient appointment and encounter access, population health reminders and improvement with clinical quality measures.
Many Nevada health centers have worked since 2012 to obtain national recognition as a patient centered medical home. They have worked to address patient access needs, improve communication and coordination of care, proactively seek to remind patients of needed or missed preventive care services, and utilize their health information technology infrastructure to report on and demonstrate improvement for various clinical quality, cost utilization and patient engagement measures. They are utilizing huddles and pre-visit planning strategies to provide improved care. They are tracking lab and imaging tests as well as specialty referrals to ensure details are not lost.
NVPCA has provided training, technical assistance and practice transformation support to their members since fall 2012. Primarily this is done with the support of consultant who is a certified content expert under NCQA for PCMH. We are pleased of the steady and continued growth and transformation the Nevada health centers are demonstrating.
Community Health Alliance, Inc. Nevada Health Centers, Inc. and Northern Nevada HOPES had one or more practice sites recognized under the NCQA PCMH 2011 version of the standards. They worked to maintain their efforts and then applied under the NCQA renewal process to move from the 2011 standards to the 2014 standards. Community Health Alliance added a site under the 2014 standards. Recognition is granted for a three year period with the 2011 and 2014 standards.
The following NVPCA members have NCQA PCMH 2014 Recognition unless otherwise noted. The month they obtained their current recognition is listed.
Community Health Alliance, Inc. (all sites have PCMH 2014 recognition until May 2020)
- Neil Road Health Center, October 2017
- Sparks Health Center, October 2017
- Sun Valley Health Center, October 2017
- Wells Avenue Health Center, May 2017
Hope Christian Health Center, January 2018 through January 2021
Nevada Health Centers, Inc. (all sites have PCMH 2014 recognition until December 2019)
- Amargosa Valley Medical Center, August 2017
- Cambridge Family Health Center, May 2017
- Carlin Community Health Center, October 2017
- Eastern Family Medical & Dental Center, May 2017
- Elko Family Medical and Dental Center, October 2017
- Jackpot Community Health Center, October 2017
- Las Vegas Outreach Clinic, May 2017
- Martin Luther King Health Center, December 2016
- North Las Vegas Family Health Center, May 2017
- Sierra Nevada Health Center, October 2017
- Wendover Community Health Center, May 2017 Level 3
Sites with 2011 Recognition until April 2018:
- Austin Medical Center, April 2015
- Crescent Valley Medical Clinic, April 2015
Northern Nevada HOPES, June 2017 through June 2020
NVPCA is committed to helping Nevada’s Community Health Centers achieve recognition as a Patient Centered Medical Home.
In 2014-2015, NVPCA will expand the learning opportunities regarding PCMH.
Request technical assistance and training around PCMH. Assistance can be provided virtually, in person or be customized. NVPCA will determine if interest exists to offer a peer learning teleconference that is offered quarterly for clinic PCMH team members to participate in, share and learn from one another.
FQHC’s interested in HRSA support for NCQA PCMH recognition under the PCMHH Initiative must complete a Notice of Intent (NOI) located here.
The completed NOI must be submitted via email to PCMHHinitiative@hrsa.gov